High School Class Rings Frequently Asked Questions
Last updated September 10, 2021
Dimensions & Weight
Metals & Finishes
General Questions
ArtCarved's Manufacturing Process
Repairs
Shipping
Side Personalization
Stone / Top Options
Warranty
How large is the boy's Medalist? How much does it weigh?
The dimensions vary slightly according to ring size. However, a size 11 boy's Medalist ring is 20mm across the widest part on top. 28mm from top of stone to bottom of ring shank. A boys medalist ring in 10k gold size 11 weighs approximately 17 grams. The Medalist and Triumph are our "large" boys rings. The "Intrepid" and "Champion" are the medium size rings.
How large is the Triumph?
The Triumph measures 18mm x 15mm across the top. 28mm from top of stone to bottom of ring shank. The simulated stones are 12mm x 10mm.
Siladium is comparable to a fine jeweler's stainless steel. It contains 12% nickel. It polishes to a high white luster, is strong, durable and guaranteed for a lifetime.
What is Golden Siladium™?
Golden Siladium looks like karat gold, but without the price. It contains 12% nickel and is comparable to a fine jeweler's stainless steel. Another affordable alternative from ArtCarved! Available on select styles.
White Lazon™ is a silver toned, non-precious metal alloy. It contains nickel with chromium alloy. The specific alloy composition is subject to change.
Yellow Lazon™ is a gold toned, non-precious metal alloy. It contains nickel with chromium and coated with titanium nitrate and minute amounts of gold. Electrodeposition is used. Yellow Lazon™ is yellow in color because of coating with 23 karat yellow gold. The specific alloy composition is subject to change.
This metal is ArtCarved's state of the art invention (patent pending). Silver Select is harder than other tarnish-resistant silver metals and more precious than Sterling Silver. It has a brilliant white luster familiar to sterling silver buyers with added strength from platinum. It is 95% silver, and 5% copper and platinum alloy.
A precious metal alloy composed of 76% silver, 10% platinum, and 14% other metal alloy. No nickel! SilverXT™ is coated with rhodium plating which provides protection to help minimize tarnish and scratches. SilverXT™ contains platinum so the metal is highly durable with a brilliant shine.
A metal alloy composed of 17% gold, 21% silver, and 62% other metals. Amber XT™ DOES NOT contain nickel. The metal alloy is yellow throughout and is not plated. It is a brighter, more lustrous finish than the yellow Lazon™. Amber XT is a radiant yellow 6K alloy. Amber XT is a solid yellow metal that offers another affordable alternative to yellow gold. This dazzling metal combines affordability, beauty and durability, so memories will last a lifetime. Amber XT™ is also covered by Gold Lance's Lifetime Limited Warranty and Ring Protection plan.
Is 10Kt harder than 14Kt or 18Kt? What do most people order?
24Kt gold is pure but too soft to use, so it is mixed with other metals to strengthen it. 18Kt is 75% pure. It is the European standard. 14Kt is the most popular choice in the U.S.; however, 10Kt is an affordable, beautiful alternative.
What is an Antique Finish?
A dark background brings out the polished details. It is the most popular finish. Please consult the chart below to determine the antiquing color used for the metal type chosen
ANTIQUE FINISH CHART
BLACK ANTIQUE FINISH
AmberXT™
Siladium
Silver Select
SilverXT™ with Platinum
White Gold rings
White Lazon™
Yellow Gold rings by Gold Lance
Yellow Lazon™
BROWN ANTIQUE FINISH
Golden Siladium
ArtCarved Yellow Gold rings
What is a Natural Finish?
Natural Finish is as beautiful as the Antique Finish, but without the dark background. This option is lovely with more subtle detailing, and is available on select styles in Silver Select, 10Kt, 14Kt and 18Kt gold.
What is the two-tone metal option on the Crestline ring?
The Crestline Series offers Legacy and Heirloom in two-tone metals as well as all gold or all Siladium. Siladium Two-tone is a Siladium ring with a 10K base that features the year date. A Yellow Gold Two-tone features a 10Kt, 14Kt or 18Kt Yellow Gold ring with a Siladium base. A white gold two-tone features a 10Kt or 14Kt white gold ring with a 10Kt Yellow Gold base and a Siladium Crest.
Can a crest ring come in Natural Finish?
No, due to the unique design of our crest rings they are available only with an Antique Finish.
Do you carry college rings?
Can I order a ring without a school name?
Yes. High School rings are available without school names. A special diamond or star-shaped design may be used in place of the school name. The words "High School" may also be used.
Can I order a ring with custom wording around the stone?
Yes. High School rings are available with custom wording around the stone instead of a high school name. The maximum length is 40 characters (letters and spaces combined). The maximum length for the inner bezel spell out on the Patriot ring is 20 characters (letters and spaces combined). Please note, there is a $99.00 spell-out fee for custom wording.
Custom word character limits are different for the following ladies' high school class ring styles:
Celebrity: 35
Minuet: 32
Petite: 32
Horizon: 40
Fantasia: 32
Stylist: 35
Sun Star: 30
Wishes: 32
Can I order a ring with a back year date? 1988 for example?
Yes. All class rings are available with back year dates for a nominal charge, as long as the school is still in existence.
I need to replace a ring from years ago. Can you supply the original ring from the year I graduated?
No. We cannot offer you exact replicas or replacements for rings made years ago. However, many of our ring styles have been in production for decades, and all rings are available with BACK DATES for a nominal charge, as long as the school is still in existence.
What if I go to home school?
We offer the option of the following spell outs: "Home School", "Home Education" and "Home School High".
ArtCarved is one of the most respected names in jewelry today. Founded in New York in 1850, ArtCarved began as a manufacturer of high-quality and uniquely styled wedding bands and engagement rings. They first entered the class ring business in 1920, bringing to it their expertise as makers of fine gold and platinum jewelry. Since that time, ArtCarved has emerged as the class ring industry innovator, bringing more new styles, features and options to high school students.
Gold Lance Class Rings was founded in the early 1970's and called Houston home until 1997. Gold Lance was known throughout the Industry as a manufacturer of high quality fashion jewelry and class rings. Gold Lance was the first company to introduce diamonds into its class rings with "The Renaissance Collection". Primarily a regional manufacturer in the early years, the company has expanded its distribution nationally. All Gold Lance class rings are still manufactured in the state of Texas.
As ownership and production changed over the years, the values, mission and dedication to quality has remained constant since the Company's inception in the early 70's.
What's one-piece die induction?
ArtCarved class rings are famous for their superior detailing, outstanding beauty and exceptional durability. ArtCarved introduced the one-piece die induction process to the class ring industry. One-piece die induction is a casting process which offers several benefits: rings are more durable, have a more uniform surface, and are precisely aligned and have a greater depth of detail.
How does the die induction work?
Three stages of vacuum produce a solid, beautifully detailed ring. A major advantage of our die induction casting is that it involves these stages of vacuum:
- Stage 1: Preparation of wax model: Here a vacuum is used to force the wax into the induction die, assuring a wax ring of the finest detail.
- Stage 2: Preparation of the plaster mold: A plaster of paris solution is poured around the wax ring, again using a vacuum to eliminate porosity and retain fineness of detail. When this plaster mold is heated, the wax "lost." The cavity left by the wax is then ready for casting.
- Stage 3: Casting the metal: Here a vacuum is used to force the molten metal into all parts of the mold, creating a uniformly strong, richly detailed ring.
Where are these class rings made?
Each high school class ring is made overseas by expert craftsmen.
How many steps are required to make a class ring?
More than 40 hand-executed finishing steps make our class rings look lustrous and beautiful. From hand-setting each st one, to a variety of special polishing and buffeting techniques, the many painstaking finishing operations that go into every student's class ring are further demonstrations of ArtCarved's commitment to excellence.
Where do I send a ring in for repairs?
For
ArtCarved class rings:
Please contact ArtCarved directly at 1-800-531-5055:
ACCR
Repair Department
P.O. Box 149056
Austin, TX 78714-9056
For UPS deliveries, use:
ACCR
Repair Department
7211 Circle S Road
Austin, TX 78745
For Gold Lance class rings:
Please contact Gold Lance directly at 1-800-252-5777
How should I send my ring to you?
Write a detail explanation of the work to be performed on the ring. Place ring in an envelope and forward it in an appropriate mailing container via "insured" mail to the address we provide you with.
Always include your return shipping address and a daytime phone number in case we need to contact you about the repair/remake.
When should I expect the ring?
Each personalized class ring requires between four to six weeks for manufacturing. The shipping method you choose for the ring determines the delivery time. We offer Overnight delivery, 2nd Day Delivery, and Ground Delivery (3 to 7 days). As soon as the ring ships, you will receive a shipping confirmation at the email address you provided for the purchase.
We're pleased to ship to every address in the U.S.A., Guam, Puerto Rico and Canada. We also ship to military APO & FPO addresses. Sorry, we do not ship overseas. If you live outside these areas, we recommend that you use a parcel forwarding service to receive your merchandise. Sorry, we CANNOT ship to P.O. Boxes in the U.S.A.
May I pay extra for rush orders?
No. All rings require an estimated four to six weeks for manufacturing, depending on the supplier's current operating capacity. In some cases rings are shipped as quickly as two weeks, but we cannot guarantee manufacturing will require less time than four weeks.
The ring isn't here and it's been more than six weeks. What can I do?
Please contact us immediately by
email or by phone at 1-877-JOY-JWLR [1-877-569-5957], 8am-5pm [Pacific Time] Monday-Friday.
Which rings offer diamond dates?
Diamond dates are available on ArtCarved class rings in Silver Select, 10k, 14k and 18k gold in select styles below. Diamond dates are two accent diamonds for the graduation year. The upgrade fee for diamond dates is $50.00 per ring.
GRADUATION YEAR
2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
RING STYLES
- Boy's Champion
- Boy's Elite
- Boy's Intrepid
- Boy's Medalist
- Boy's Triumph
- Girls' Celebrity
- Girls' Elite
- Girls' Stylist
Why does the All-American ring only have space for two numbers on the left side emblem?
The All-American class always has a "Class of" engraving on the left side with space for a two digit graduation year. The Class of engraving
appears above the side emblem design you choose for side 1.
Can I get the same activity on a Crestline ring as on a Designer ring?
Activities are not interchangeable between ring styles; however, in most cases you can get an activity that looks very similar.
What if my school mascot is not pictured on the website?
Chances are we have your school's mascot -- we have hundreds available and have posted the most popular. Our artists and designers have interpreted each with bold depth and detail. Please contact us contact us to special order your mascot.
Can the Crestline rings get a mascot design?
Yes, we now offer over 30 of our top selling mascots on our Crestline series (with the exception of the Remembrance ring).
Do I have to order school colors on my ring?
No. On activities that require school colors, you may select alternate colors.
Why can't I have more letters on my side personalization?
Our products have been designed to provide the most attractive look possible. The letter limit ensures your ring looks great.
Men's large (Medalist, Patriot, Triumph) 12mm x 10mm
Men's medium (Champion and Intrepid) 11mm x 9mm
Ladies' large (Stylist and Celebrity) 8mm x 6mm. Stylist and Celebrity measure 12mm across the widest top measurement [shank plus stone along longest axis of the stone]. Shank is 3mm at thinnest point.
Ladies' medium (Patriot) 7mm x 5mm.
Ladies' small (Petite and Minuet) 6mm x 4mm. Petite and Minuet measure 9mm across the widest top measurement [shank plus stone along longest axis of the stone]. Shank is 2mm at thinnest point.
What is the astralight stone effect?
Astralight is available on both smooth and faceted stones. Astralight is a special effect under the stone that gives the illusion of a rainbow beneath the stone.
What is the sundance stone effect?
Sundance is available on both smooth and faceted stones. Sundance is a special effect under the stone that gives the illusion of rays beneath the stone.
This special option is a rich 10K white or yellow gold that is deeply embedded into the top of your stone. You have the option of choosing a symbol or a personal letter. TIP: Encrustings look best on dark stones.
How big are the stones in the Boys' Genii bezel?
There are 12 diamonds in the bezel. Each diamond is 5pt [5/100 CT]
How big are the stones in the Girls' Alecto bezel?
There are 10 diamonds in the bezel. Each diamond is 1.5pt [1.5/100 CT]
Why can't Petite and Minuet rings have a design under the stone or an encrusting?
The size of the stone [6mm x 4mm] is simply too small to view the details of the designs we offer. For this reason, design under the stone nor the encrusting option is available.
Which rings can be ordered without a crest design?
The ArtCarved Accolade, Heirloom, Legacy, and Ovation rings are available without crests. The Gold Lance Dunkirk, Primrose and Tiara class rings must always be ordered with a crest.
Are stone options other than what is listed on this website available on class rings?
No. Please refer to the ordering page to determine what is available for your choice of ring.
Can I order a diamond / cubic zirconia panel without a stone?
No. All of our diamond / cubic zirconia tops are only available with stones.
What is the ArtCarved Lifetime Warranty?
Your ArtCarved® class ring is designed and crafted to exacting quality standards.
ArtCarved® provides a full warranty for the life of your ring against any
imperfection in design, workmanship or materials. Any ring not meeting these
standards will be repaired or replaced with identical specifications without charge. Lost or broken premium stones and diamonds will be replaced at current market value.
In addition to this Full Lifetime Warranty, ArtCarved® class rings provides these special benefits for the life of your ring:
- Repair of workmanship or material defects at the time of original delivery.
- Complete replacement if the above repairs cannot be made. This is up to our discretion.
- Exchange of stone color to a different color within 30 days of delivery.
- Ring resizing within two whole sizes if returned within 30 days of delivery. For example, a size 10 is sent back to be an 8. This resizing is no charge. If sized
up or down more than 2 sizes, a remake fee is required.
- Change of graduation year or degree at the same school. Limit to one year change, within one year of graduation. Charges may apply to year changes on an engraving.
Additional Services
ArtCarved will also perform some services for an additional fee:
- Replacement of genuine gemstones and diamonds.
- Ring resizing beyond two whole sizes, or any resizing after 30 days of original delivery.
- Any stone color exchange after 30 days of original delivery.
- This warranty is void if work is performed on your jewelry by someone other than ArtCarved. Normal wear and tear and damage resulting from improper handling are not covered.
Consult the following chart for repair fees outside of the Limited Lifetime Warranty.
Repairs
|
Fee
|
Resize Ring
|
$50
|
Refinish Ring
|
$25
|
Simulated Stone Replacement
|
$50
|
Genuine Stone Replacement
|
$45 + $10 per stone
|
Diamond Replacement
|
$50 + cost of genuine stone or diamond
|
Remake (Non-Gold Product)
|
$100
|
Remake (Gold Product)
|
$125
|
ArtCarved P.A.L.S. Replacement Agreement
Updated October 23, 2012
If you purchased an ArtCarved's Protection Against Loss or Stolen (P.A.L.S.) Replacement Agreement, the ArtCarved high school class ring (jewelry) is protected against loss or theft for a period of four (4) years from the date of purchase. If a ring (jewelry) is lost or stolen, ArtCarved will replace the jewelry. This plan is limited to a single replacement of the original jewelry during the four year period. This P.A.L.S. Agreement excludes diamonds and Championship Rings.
The P.A.L.S. agreement fee is $15.00 for non-gold rings, and $25.00 for gold rings.
If your ring is lost, stolen or damaged, ArtCarved will replace the ring subject
to a processing charge ($50.00 for non-gold rings, $225.00 for gold rings)
based on the metal in which your ring was created. Premium stones and diamonds can be replaced at current market price. Customers are responsible for all fees, taxes, shipping and handling associated with this claim.
Requirements for replacement:
- P.A.L.S. Agreement/Warranty Card
- Original Invoice
- Specs for replacement ring must be identical to original jewelry: stone, date, curriculum, school, and all other options
- Request for replacement must be made within 45 days from date of loss
- Police Report Number (as applicable)
- Explanation of circumstances of loss
What is the Gold Lance Warranty?
Gold Lance warrants our class rings to be free of defects in materials and workmanship. Upon receipt of your class ring, the warranty covers both the ring and the simulated birthstone to be without defect for the life of the ring. The full lifetime warranty covers the following without charge:
- Repair defects in workmanship or materials.
- Replace with a comparable new ring of equal value if repairs cannot be made to defect in workmanship or materials.
- Replace damaged simulated birthstones. (Genuine stones are not covered.)
- Resize ring.
- Restore the original finish on your ring.
- Should your year of graduation change, your yeardate will be changed.
- Should you change high schools before your year of graduation, we will change the crest on your current ring or we will manufacture a ring appropriate to the design of your new high school.
For rings requiring full replacements, we will manufacture a new ring that is similar to the existing ring, as we cannot manufacture discontinued products on school names, which no longer exist. A fee may apply in the case of a remake.
The warranty is not valid if repair work was done on the ring outside of our factory. This warranty gives specific legal rights. You may have other rights that vary from state to state. The lifetime warranty is only available to the original ring owner.
EXCEPT AS OTHERWISE PROVIDED IN WRITING, GOLD LANCE ASSUMES NO RESPONSIBILITY FOR AND MAKES NO WARRANTY, EXPRESS OR IMPLIED, OF THE QUALITY OR MERCHANTABILITY OF ITS PRODUCTS OR THAT SUCH PRODUCTS WILL BE FIT FOR ANY PARTICULAR PURPOSE FOR WHICH THE CUSTOMER MAY BUY THEM. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE HEREOF.
What is the Automatic Ring Protection Plan?
Gold Lance will automatically protect your gold and SilverXT™ with platinum ring from loss or theft. If your ring is lost or stolen and the loss or theft is reported to Gold Lance within (4) years from the shipment date of your original order, Gold Lance will, for a reduced replacement fee, replace the ring with a ring of the same design or a similar design of comparable value to the lost or stolen ring (genuine stones and diamonds excluded, except Black Onyx and Mother of Pearl.)
Each ring may only be replaced once following original purchase. Upon reporting of the loss or theft and payment of a replacement fee, Gold Lance covers the remaining costs to produce a replacement for your lost or stolen ring. See your ring assurance card for details.
Call 1-800-252-5777 for a replacement fee quote or to expedite the claims procedure.
The Automatic Ring Protection Plan and its benefits apply to all gold or SilverXT™ with platinum high school class rings ordered from Gold Lance after August 1, 2000.
Q. How do I file a claim if my ring gets lost or stolen?
A. Simply follow these steps to expedite the claims procedure:
* STEP 1: *Contact Gold Lance by calling 1-800-252-5777
Please have the following information available before calling Customer Service: prepare the store name and location of your original ring purchase, your name and address information and have a credit card available to charge the replacement fee plus $5.00 handling fee and if applicable, your local sales tax.
* STEP 2: Place your new ring order with the Customer Service Representative.
Anatomy of a Patriot Ring